Return and Refund Policy

Effective Date: June 3, 2026
Last Updated: July 1, 2026

This Return and Refund Policy explains how returns, refunds, exchanges, damaged items, and order issues are handled by Black Label Precision Armory, a DBA of EBAC LLC (“Black Label Precision Armory,” “BLP Armory,” “we,” “us,” or “our”), through BLPArmory.com.

By placing an order on our website, you agree to this Return and Refund Policy.

1. Return Window

Returns may be accepted within 14 days of delivery for eligible items.

To be eligible for a return, the item must be:

Unused
Unopened
In its original packaging
In the same condition it was received
Accompanied by proof of purchase

We reserve the right to refuse returns that do not meet these requirements.

2. Items Not Eligible for Return

For safety, quality, and contamination-control reasons, certain items may not be eligible for return.

Non-returnable items may include:

Opened firearm lubricant
Used firearm maintenance products
Products with broken seals
Products that have been altered, damaged, contaminated, or partially used
Clearance or final sale items
Gift cards
Custom, limited-run, made-to-order, or print-on-demand products unless defective or incorrect

If you are unsure whether your item is eligible, contact us before sending it back.

3. Return Shipping

Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect due to our error.

We do not guarantee free returns unless specifically stated in writing.

Original shipping charges are non-refundable unless required by law or unless the return is due to our mistake.

We recommend using a trackable shipping method. Black Label Precision Armory is not responsible for return packages that are lost, damaged, or delayed in transit.

4. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, leaking, missing, or incorrect, contact us as soon as possible at:

support@blparmory.com

Please include:

Order number
Name used on the order
Description of the issue
Photos of the product
Photos of the packaging
Tracking number, if available

We will review the issue and determine whether a replacement, exchange, refund, or other resolution is appropriate.

5. Refunds

Once we receive and inspect an eligible return, we will notify you whether the refund is approved.

If approved, the refund will be issued to the original payment method.

Please allow time for your bank, credit card company, or payment provider to process and post the refund.

Refunds may be denied or reduced if the item is returned opened, used, damaged, missing parts, contaminated, or not in its original condition.

6. Exchanges

Exchanges may be available for eligible items if the product is defective, damaged, or incorrect.

Exchanges are subject to product availability.

If the same item is unavailable, we may offer a refund, replacement, store credit, or another reasonable resolution.

7. Order Cancellations

Order cancellation requests are not guaranteed.

If your order has already been processed, packed, shipped, fulfilled, or sent to a third-party production partner, it may no longer be eligible for cancellation.

If cancellation is approved, a refund will be issued to the original payment method.

8. Third-Party Fulfilled, Made-to-Order, and Print-on-Demand Items

Some products may be fulfilled by third-party production or fulfillment partners.

This may include:

Apparel
Branded merchandise
Print-on-demand products
Promotional items
Accessories
Limited-run products
Made-to-order items

These items may have limited return eligibility unless they arrive damaged, defective, or incorrect.

Production and shipping times may vary, and cancellations may not be available once production begins.

9. Lost or Stolen Packages

If a package is marked as delivered but cannot be located, please check with household members, neighbors, your local carrier, and the delivery location.

Black Label Precision Armory is not responsible for packages stolen after confirmed delivery.

If your order appears lost in transit, contact us at support@blparmory.com and we will assist where possible. Carrier claims may be subject to the carrier’s investigation process.

10. Refused or Returned Packages

If a package is refused, returned to sender, undeliverable, or returned because of an incorrect address provided by the customer, we may deduct original shipping costs, return shipping costs, carrier fees, or other related costs from any eligible refund.

Additional shipping charges may apply if the order is reshipped.

11. How to Start a Return

To request a return, contact us at:

support@blparmory.com

Please include:

Order number
Name used on the order
Item you want to return
Reason for return
Photos, if applicable

Do not send products back without contacting us first. Returns sent without approval may be refused or delayed.

12. Contact Us

For questions about returns, refunds, exchanges, or order issues, contact us at:

Black Label Precision Armory
A DBA of EBAC LLC

Email: support@blparmory.com
Phone: 334-203-4102
Address: EBAC, LLC, 600 Boulevard South SW, Suite 104J, Huntsville, AL 35802-2175
Website: BLPArmory.com

Plain-English Summary

We may accept returns within 14 days of delivery if the item is unused, unopened, and in original condition.

Opened or used firearm lubricant is generally not returnable.

We do not guarantee free returns or free shipping.

Damaged, defective, leaking, missing, or incorrect items should be reported quickly with photos.